Pre-Sales & Professional Services Leader
Proven senior B2B SaaS leader building and scaling high-performing teams across Presales, Professional Services, and Customer Success in EMEA. Rooted in coaching, high-trust culture, and developing exceptional people.
A track record of founding new functions, scaling teams, and driving revenue across EMEA's most complex enterprise environments.
Words from colleagues, direct reports, and senior leaders across two decades of partnerships.
He completely transformed the presales function into a strategic pillar of the organisation. Graham possesses the strategic acumen to operate effectively at all levels — the key conduit for managing complex product requests and ensuring the voice of the customer was central to product development.
Graham is an exceptional and highly accomplished pre and post-sales senior leader. Strategic, customer-focused, and compassionate. His talent retention levels were the best in the company — he excels at making complex scenarios clear and actionable.
What stands out about Graham is his ability to make complex sales and retention scenarios feel clear and actionable. He's a strong communicator who brings teams together across time zones and functions, with a sense of ease and humility that makes him a pleasure to work with.
One of the most valuable aspects as a manager is that Graham has a great rare ability — to mentor by example. An excellent professional who always seeks to deliver the highest value to customers. An excellent professional and brilliant person.
He is a great communicator with an unerring ability to clearly define what needs to be done and motivate those around him to deliver. I have no hesitation in recommending Graham as a truly professional person.
Graham is a technically astute manager that collaborates well to solve problems and drive deals to a successful conclusion. A hands-on tactical leader with a high level of emotional intelligence that enables him to resolve issues in a constructive and diplomatic manner.
Graham built an extraordinary services team from the ground up in a short timescale. Under his leadership the team developed extraordinary solutions incorporating compelling UI designs which left customers coming back for further engagements. I thoroughly recommend Graham for services leadership roles.
Graham's all-round expertise on understanding client objectives, working with sales and pre-sales to shape delivery, and working with the client through to successful delivery is not so easy to find in the industry. I would strongly recommend Graham.
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Register your interestActively seeking EMEA leadership roles in Presales / Solutions Engineering or Professional Services within high-growth B2B SaaS. Open to conversations about how I can help scale your organisation.